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The introduction of cloud computing services in public administration has not been sufficiently targeted so far in Latvia. Although cloud computing provides opportunities to optimise information and communication technology (ICT) resources, improve security, and reduce costs, previous measures have not ensured a unified and coordinated approach across the entire public administration.
The audit provided four recommendations to the Ministry of Smart Administration and Regional Development, the implementation of which will allow for the improvement of the implementation of state cloud computing services:
1. The necessary resources will be identified throughout the state administration and a targeted and coordinated transition to cloud computing services will be promoted;
2. Harmonization will be achieved in the state data processing cloud and service provision, as well as a common understanding of the implementation policy and available support;
3. State institutions will have access to information on policy, laws and regulations and practical guidelines for the selection and implementation of services in one place;
4. Monitoring of service quality and costs will be ensured, which allows for the implementation of the provision of cloud computing services in line with the intentions of the government.
